Shipping policy
Last updated: September 17, 2026
1. Order Processing
Orders are generally processed within 1–2 business days, excluding weekends and public holidays.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.
2. Shipping Destinations
Inspirational Watches ships to the destinations available at checkout.
Shipping availability may depend on the product, destination, and any applicable shipping restrictions.
3. Free Shipping
Standard shipping is free on all eligible orders placed through Inspirational Watches.
No standard shipping fee will be added to your order for destinations where shipping is available at checkout.
4. Estimated Delivery Time
Our estimated delivery time is generally 5–8 business days after shipment.
Delivery times are estimates and may occasionally be affected by circumstances outside our reasonable control, including carrier delays, customs procedures, adverse weather conditions, public holidays, or exceptional demand.
5. Order Tracking
Tracking is included with every shipment.
Once your order has been shipped, tracking information will be sent to the email address provided when placing your order.
Please allow some time for the carrier's tracking system to display the first update after shipment.
6. Multiple Packages
Depending on the products ordered and their fulfillment locations, an order containing multiple items may occasionally be shipped in separate packages.
If this happens, you may receive separate tracking information for each shipment.
7. Incorrect or Incomplete Shipping Addresses
Customers are responsible for providing complete and accurate shipping information when placing an order.
If you notice an error in your shipping address, please contact us as soon as possible at contact@inspirationalwatches.com.
If your order has not yet been processed or shipped, we will make reasonable efforts to correct the address.
If a package cannot be delivered because an incorrect or incomplete address was provided by the customer, additional shipping costs may apply for reshipment where permitted by applicable law.
8. Lost or Delayed Packages
If your tracking information indicates an unusual delay or you believe your package has been lost in transit, please contact us at contact@inspirationalwatches.com.
We will review the tracking information and, where appropriate, contact the carrier or shipping partner to investigate.
Your mandatory consumer rights remain unaffected.
9. Damaged, Defective or Incorrect Orders
Please inspect your order when it arrives.
If your item arrives damaged or defective, or if you receive the wrong product, please contact us as soon as possible at contact@inspirationalwatches.com.
Please provide your order number, a description of the issue and, where possible, clear photographs of the product and packaging so that we can investigate and provide an appropriate solution.
10. Customs and Import Requirements
International shipments may be subject to customs procedures or import requirements depending on the destination.
Any applicable taxes, duties, or other charges will be handled in accordance with the information presented at checkout and applicable law.
11. Changes to This Policy
We may update this Shipping Policy from time to time to reflect changes to our shipping services, business practices, or legal requirements.
The current version will always be published on this page with its latest update date.
12. Contact Information
For questions regarding shipping, delivery, or tracking, please contact:
Inspirational Watches / MRTLS
218 Boulevard des Invalides
1160 Auderghem
Belgium
Email: contact@inspirationalwatches.com
Phone: +33 7 81 86 28 19
VAT Number: BE 1031.447.322